If your machine isn’t included within the list, you can consider yourself lucky. However, if your machine is included in the list, it is better that you don’t use it and keep it turn off until you can find another solution.
About the Recalling Issue
The company has made a Samsung washing machine recall list and made an official confirmation about it. According to their representative, they have recalled around 34 top-load machines within a month after the government has released a warning about the products’ safety concern.
There hasn’t been any news about Samsung front loader washing machine recall – and the company has stated that the issue only affects the top load types.
The washing machine’s problem is that they can’t handle bulky items, like the comforters or tons of sweaters and jackets. When you pack the machines with bulky stuff, it causes violent vibrate – in the worst cases, the machines may explode.
Samsung suspected that the faulty happened because there is a certain leak happening close to the electric circuit that leads to fire and explosion – although they also had other speculations. According to the CPSC (Consumer Product Safety Commission), there had been 733 faulty reports about the machine. Nine of them had led to injuries, including injured shoulder, broken jaw, and any injuries related to falling.
The extent of danger includes explosion and lodged debris on the wall, including ripped or levitated sockets from the original screws. The Samsung washing machine recall list includes around 2.8 million devices that have been sold between 2011 (in March) and 2016 (in November).
The CPSC has released the warning in September, while the recall started in November. In September, Samsung was still dealing with the Galaxy Note 7 massive recall due to faulty batteries leading to an explosion.
Earlier Phone Recall
And it so happened that after the first recall, involving them recalling devices and then issuing replacements, Samsung had to do the second recall when the replacement phones were reported to catch fire as well.
Because of these matters – the two stages of Note 7 recall and the washing machine recall – many people are now wondering whether they should still entrust this company with their general safety procedures and standards.
Solution for the Washing Machine
For the matter of their washing machines, Samsung has several solution schemes and options. If you want to, a technician can come to your house for free checking and repair. You will also get a one-year warranty extension.
If you have just bought the machine within the last thirty days, you are entitled to a full refund. However, many complaints state that the machine could work for years quite fine before it actually exploded.
If you decided to buy a new product for the substitution, you could get a rebate, whose value depends on the model and the washer’s age. If you happen to choose another washer from Samsung, you can get an additional $150. So, check the Samsung washing machine recall list to know your product.